Privacy Policy
NurseNet respects your privacy and is committed to protecting the personal information you share with us when you use our website, resources, forms and online learning services.
Last updated: 21 August 2026
Who we are
NurseNet is a UK nursing education website providing educational resources, online learning and support for student nurses, registered nurses and other healthcare learners.
Privacy enquiries: [email protected]
Information we may collect
The personal information we collect depends on how you interact with NurseNet. It may include:
- Your name.
- Your email address.
- Information you submit through contact or sign-up forms.
- Information associated with course registrations and purchases.
- Records of communications you send to NurseNet.
- Technical information about your use of the website, such as browser, device and website activity.
We aim to collect only information that is reasonably necessary for providing our services and operating the NurseNet website.
How we use your information
We may use personal information to:
- Provide access to courses, resources and educational services.
- Respond to enquiries submitted through the website.
- Process registrations and purchases.
- Deliver free resources that you request.
- Send relevant service information relating to your account or purchase.
- Send educational or marketing emails where you have chosen to receive them.
- Improve the website, resources and learning experience.
- Maintain appropriate business, financial and administrative records.
- Protect the security and integrity of NurseNet and its users.
Our lawful basis for processing
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, this may include:
- Contract: where processing is necessary to provide a course, product or service you have requested or purchased.
- Consent: where you have actively chosen to receive particular communications or provide information for a stated purpose.
- Legitimate interests: where processing is reasonably necessary for operating and improving NurseNet and does not override your rights and interests.
- Legal obligation: where information must be retained or processed to comply with applicable law.
Email communications
If you request a free NurseNet resource, register for a service, purchase a course or choose to join our email list, we may send emails connected with that activity.
Marketing emails will include a way to unsubscribe. You can also ask us to stop marketing communications by contacting [email protected].
Unsubscribing from marketing communications does not prevent us from sending essential service messages relating to an account, purchase or course access.
Courses, accounts and payments
NurseNet uses third-party technology providers, including Kajabi, to host parts of the website, manage online courses, forms, customer accounts and purchases.
Payment information is processed through the payment facilities made available through our platform and payment providers. NurseNet does not need to store your full payment card details directly in order to process a standard online purchase.
International data transfers
Some of the service providers used by NurseNet may process information outside the United Kingdom.
Where personal information is transferred internationally, we expect appropriate safeguards to be used in accordance with applicable UK data protection requirements.
How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining appropriate records and meeting legal, accounting or regulatory obligations.
Different categories of information may therefore be retained for different periods.
Your data protection rights
Depending on the circumstances, UK data protection law may give you rights including the right to:
- Ask for access to personal information we hold about you.
- Ask us to correct inaccurate information.
- Ask us to erase information in certain circumstances.
- Ask us to restrict processing in certain circumstances.
- Object to certain uses of your information.
- Withdraw consent where processing is based on consent.
- Request transfer of certain information where applicable.
To make a request, contact [email protected].
You also have the right to raise concerns with the UK Information Commissioner's Office if you believe your personal information has not been handled appropriately.
Keeping information secure
We take reasonable steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
No online service can guarantee absolute security, but we use established third-party platforms and appropriate organisational measures to reduce risk.
Children's privacy
NurseNet is primarily intended for nursing students, healthcare learners and professionals. Our services are not designed specifically for young children.
If we become aware that personal information has been provided inappropriately by a child, we will take reasonable steps to address the matter.
Changes to this Privacy Policy
We may update this Privacy Policy when our services, technology or legal obligations change.
The latest version will be published on this page and the "Last updated" date will be amended where appropriate.
Contact us about privacy
If you have a question about this Privacy Policy or how NurseNet handles personal information, please contact:
